Substitution :

The months of May and June is our busy season. We will always do our best to fulfill all orders as close to the original order as possible. However, in some instances the flowers or other items needed for your order are unavailable. In this case Shaka Lei will substitute with products that are equal or in most cases greater in value. When a substitution is made, Shaka Lei will use flowers they have on-hand to provide something as similar as possible. This may mean that the recipient will not necessarily receive product(s) that are identical to what is pictured on our site. However, with all substitutions we place great effort in providing products that are most identical in appearance and value.